Refund policy

We want you to love your Grind Fitness order. If there's an issue, we're here to make it right.

Refund Eligibility

You have 14 days after receiving your item to contact us about an issue. To be eligible, your item must be defective, damaged, or incorrect. We do not accept returns or refunds for change of mind or buyer's remorse.

How to Request a Refund

Contact us at info@grindfitness.shop with your order number and a photo of the issue. No need to ship the item back — we'll assess the issue and offer a refund or replacement.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can make it right.

Refunds

If approved, refunds are issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or card provider.

Lost Packages

If your order hasn't arrived within 25 business days of shipping, contact us at info@grindfitness.shop and we'll resolve it with a refund or replacement.

Non-Refundable Items

Sale items and gift cards are non-refundable.

European Union

If your order is shipped to the EU, you have the right to cancel or return within 14 days for any reason. Contact us at info@grindfitness.shop to initiate.